Terms of Use & Services

Groover City – Terms of Use & Services

Effective Date: 01.04.2026

These Terms of Use & Services (“Terms”) govern your access to and use of the Groover City website, services, and applications (collectively, the “Services”).

By accessing our website or purchasing any service, you agree to these Terms and to comply with all applicable laws and regulations.

1. Use of Services

1.a You agree to use the Services only for lawful purposes and in accordance with these Terms.
1.b You must not use the Services for any illegal, harmful, or unauthorized activity.
1.c You are responsible for your use of the Services and any content you submit.

2. Services Overview

2.a Groover City provides music promotion services including editorial features, social media promotion, playlist placement, and radio rotation.
2.b We define the exact scope of services at the point of purchase or agreement.
2.c All services are provided for promotional exposure purposes only.

3. Editorial Independence

3.a Groover City retains full editorial control over all published content.
3.b We reserve the right to write, edit, and publish content at our discretion.
3.c We may decline or adjust submissions that do not meet our standards.
3.d Purchase of a service does not guarantee a positive review or specific tone.

4. Submission Requirements

4.a You agree to provide all materials required for service delivery, including images, artwork, links, and other relevant assets.
4.b You confirm that you own or control all rights to submitted materials.
4.c You confirm that your content does not infringe any third-party rights.
4.d You are responsible for providing complete and accurate submissions; incomplete or incorrect materials may result in delays.

5. Intellectual Property

5.a Groover City or its licensors retain ownership of all website content and protect it under applicable laws.
5.b You may not reproduce, distribute, or reuse any content without prior written permission.

6. User Content & License

6.a By submitting content, you grant Groover City a non-exclusive, worldwide, royalty-free license to use such materials.
6.b This includes publication on the website, radio broadcast, and promotional use.
6.c You retain full ownership of your intellectual property.

7. Payment Terms

7.a You agree to pay for all services in advance.
7.b We express all prices in GBP unless we state otherwise.
7.c We reserve the right to offer discount codes at our discretion.
7.d We process payments via third-party providers.

8. Refund Policy

8.a Payments are non-refundable once work has commenced.
8.b No refunds are issued for completed or partially completed services.
8.c Refunds may be considered only if the service cannot be delivered.

9. Delivery & Timing

9.a Standard turnaround time is up to five (5) working days from receipt of payment and materials.
9.b For unreleased tracks, publication may be aligned with the official release date.

10. Radio Rotation Terms

10.a We may offer radio rotation as part of selected promotional packages; however, inclusion is not guaranteed.

10.b All tracks are subject to editorial and programming review. We will only consider tracks that align with Groover City’s format, genre, and quality standards for rotation.

10.c If a track qualifies, we may place it within genre-based programming blocks and schedule an estimated rotation of approximately 30–40 plays per month, which we do not guarantee.

10.d If a submitted track does not meet our programming criteria, we will not include it in radio rotation. This does not affect the delivery of other purchased promotional services.

10.e You must provide audio in WAV or 320kbps MP3 format for radio consideration.

10.f Groover City operates as a curated platform. All programming decisions are made independently and are not influenced by payment.

10.g Artists remain responsible for ensuring their music is properly registered with relevant royalty collection societies (e.g., PRS, PPL or equivalent).

10.h Tracks may remain in the Groover City library unless removal is requested.

11. Third-Party Platforms

11.a Services may involve third-party platforms.
11.b Groover City is not responsible for outages, algorithm changes, or platform policies.

12. Disclaimers

12.a Services are provided on an “as is” and “as available” basis.

12.b Groover City does not guarantee performance results such as streams, followers, sales, or audience growth.

12.c Payment for services covers the creation and publication of editorial content, including research, writing, formatting, and website presentation.

12.d Our editorial and production process requires dedicated time and professional effort; we charge fees for these services regardless of performance outcomes.

12.e We do not guarantee uninterrupted or error-free operation of the Services.

13. Limitation of Liability

13.a Groover City shall not be liable for indirect or consequential losses.
13.b This includes loss of revenue, data, or opportunities.
13.c Use of the Services is at your own risk, and Groover City makes no guarantees regarding outcomes or performance.

14. Right to Refuse Service

14.a We reserve the right to refuse or discontinue services at our discretion.
14.b This includes inappropriate, unlawful, or unsuitable content.
14.c Refunds will only be considered if work has not commenced.